LET'S DISCUSS
PERSONAL LIFE MAINTENANCE
Chill
PERSONAL LIFE MAINTENANCE
When you really sit to figure out this life, if you think deep, you will realise that peace, rest and health are the best.
These are the most scarce commodities. Do not mistake the apparent calm you see in many places as rest. Mind you, wealth does not guarantee rest and peace. Some wealthy live in fear, insecure and always look over their shoulders. The peace and rest I speak of are inner qualities of a state of mind free of fear, insecurity and the fear of retribution. These, no money can buy, if you lack them, your apparent comfort becomes a dungeon. Oh, the wonder of lying down and resting in bliss. You have no care, you are at peace with yourself and with others. This is bliss. Access to this bliss is determined by many factors, some you have no control over. Pray to GOD to help you in that area. The ones you have control over : your values, your relationships, your manner of speech and conduct, your choices, etc, are things you can control to ensure you maintain the inner peace and rest you need. Weigh everything you do on the scale of peace, rest and health, throw the excess load away and keep your rest, peace and health. Opportunities to lose your peace, rest and sound health will always come: quarrels, revenge, anger, crave for what is not yours, etc, reject them all. Many offers will rob you of peace, rest and health; reject them all, just as I always do. Accept only the good offers that will not rob you of peace, rest and health. Instead of losing your peace and rest, overlook things that can bring them. Forgive. Stop overstretching, you will suffocate your inner peace and rest. Do not engage in financial dealings that will strip you of sleep. If it is not consistent with peace, rest and good health, throw it away. Opportunities to get angry come my way daily, but I overlook many. This is not because I am a fool, but I know lack of inner peace and rest kills faster than many things. Everywhere I go, I try smiling. Each day, I try making friends. The simple truth is this, before you were born, even before your great ancestors came to the world, this world has been a mess and will remain a mess until the end of this totally messed up world. You cannot change it. I am a leader, and have been a leader for many years. My experience has shown me a perfect person does not exist. I know this, this is why I try my best to keep improving daily. I have seen flaws show up suddenly in people, most times reactions to certain seen and unseen stimuli, all these are the constants of life we must live with. If you do not understand that each day will throw at you loads of surprises even in people you cherish, if you do not understand that vulgarity, coarseness, lies, cheating, coldness, etc, are things you will meet daily everywhere you go and you react in anger or vengeance to all these things, bottle them up in your mind or always determine to 'hit them back'; you will exhaust your supply of inner peace and rest. Your body will eventually manifest it and you will die very fast. If you think there is any level you reach in this world that exempts you from insults even from those who shouldn't, you are deluded. Ask Presidents and rulers, they receive the most insults. Judges have their share too. People insult GOD daily. No one is exempted. Therefore, insulate, ignore, overlook, avoid, maintain, look at those things that could annoy you in people and tell yourself "I met the world this way and I will leave it this way" and keep smiling. Your fighting, anger, quarrels, hatred, bitterness, stone throwing, etc, won't change anyone. There are several other ways you can remedy unfavorable situations and still keep your peace; I try to take those other options. One of which is to pray about it, eat good food, lay my bed and go to sleep. Another option is to simply walk away. I once stopped at a roadside clothes store to look at a shirt. I asked the man selling it the price and he mentioned a very high price I couldn't afford. I had to go. As I moved on, he got angry at my refusal to buy and began releasing verbal missile of insults at me. I simply walked on. You get the point. Others have killed each other over such. Many have landed in prison or hospitals due to fights activated by such. They stopped to reply and fight. You met the world this way, you will leave it this way. Read your history books, nothing new. Maintain ! Another way to keep your inner peace and rest is to always be kind and good to people. Do not become what the world has become in your own space. When they are bad, they hurt themselves. Don't join them or act like them lest you hurt yourself too. When you are kind, loving and caring, you help yourself. Make your choice. If you cannot properly navigate this world, it will strip you of inner peace, rest and eventually health. You cannot control many things, but do your best with the ones you can control in your own space. Expect dissapointments, betrayals, etc, simply move on to other relationships. The good part is many who are nasty today, if given the chance will still get over their nasty habits and become your best pals. Give people chance, they can still change for better and many do. You may have your own bad side too, though you have a sincere mind; the most important thing. What if people have written you off too ? They gave you a chance and you forged ahead. A sincere person at heart might make mistakes today, even insult you, but with time, he or she will outgrow it if given the chance. Same for you too. When such persons eventually outgrow it and realise how you tolerated them, they will love you for it. They always end up as those most faithful to you. Smile. Be happy. Have fun. Be content. Sleep well. Your life here in this world is brief, it will soon be over. Insulate ! Create your own space of peace and rest. You can never change this world. It will all end one day, says the Bible. Yes, eat well too.
More of my works here
GET THE GOOD LIFE
Good Life
Good life here means: good, loving and caring family of yours, good and comforting house, self-sufficiency in basic life amenities where able, a good family fruits, food and livestock farm; preferably backyard, good and abundant income, integrity and peace, faithfulness in all things, sound health with long life.
1. See it and believe it can be yours.
2. Determine not to get it in a hurry or through wicked or corrupt means. If you get it through wicked means, it is no more a good life and can never fit the description above. Peace, integrity, faithfulness, happy home, etc, will be missing. You will have grandeur laced in sorrow and insecurity. Not a good life.
3. Make it a long term vision, be ready to journey towards it.
4. Don't envy those who have it now while you lack it. Envy will suffocate you. Breathe by loving all even if you lack what they have, that is Oxygen.
5. Pray to GOD about it.
6. Never get desperate for it. If you do, you will destroy yourself trying to reach it while wasting many lives in the process.
7. Start running towards it. A few things you must have to get there are the next points.
8. Both good and positive spiritual and physical wisdom. Spiritual wisdom will help you navigate the unseen, physical wisdom help you journey accurately.
9. Discipline knowing you have a goal. You must momentarily deny yourself of some pleasure to reach your goal. Just consider how much you have spent on clubs, girls, booze, etc. Restrategise.
10. Good means of income, multiple streams of income if you can.
11. Attract goodwill through generosity, howbeit in wisdom, lest wicked ones take advantage of your generosity to defraud you. If you are selfish to people, it will work against you eventually. In all fields and industries of life, no one prospers through selfishness. Prosperity through selfishness has never happened, not even in crime.
12. One step at a time or a sudden gush of opportunity; you can't predict, make good use of them. Start buying one by one that which you want as the money comes. Don't wait till you have all you need before you go for it, you might wait too long. Just in case a breakthrough comes suddenly, use it wisely. Use what you can out of it on the things you need and your goal, then put the rest to work to produce more. Recycle your opportunities. Grab it, weave it and turn it to something bigger.
RECYCLING YOUR OPPORTUNITIES; another good one. That might be my next subject. Watch out !
More of my works here
ENJOY LIFE
Dining
Life is short for those who live once, enjoy it while it lasts, howbeit in a good way and not to hurt others nor to destroy yourself. Outside is chaos, create comfort in your own home, especially dining, at least do that for yourself. You can't control all that goes on around, but you can set your own comfort in your own house. Don't deny yourself what you can control. Create the calmness you cannot find outside in your own home and pray it lasts. Also visit my blog for more. Link below.
PAINTING
Colourful
You have seen different houses. Some commanded your attention, all eyes turn when they see them; the colors make them stand out. The painting was superb. The type of paint and the combination of colours in the finishing of a house can either make a house stand out or make it look unappealing. Shabby painting make the house go unnoticed. Beautiful paint work inside and outside can make a house so pleasurable to dwell in. Painting is a finishing that can either bring out the beauty of the edifice or distort the opinion of the beholder due to the dullness of the paintwork. Same applies to life. What you paint is what you get.
When you sit and wait for whatever comes, you are painting shabbily. When you don't have adequate information about your quest in life, you are painting shabbily. When you look around and think success comes cheap and you live accordingly, you are painting shabbily. When you forget life is a marathon with no end and you don't start running on time, you are painting shabbily. When you make mistakes others make, you are painting shabbily. When you cannot go before your creator in prayers and ask for help, you are painting shabbily. When you don't help others, you are painting shabbily. When you assume what you want will simply come on its own, you are painting shabbily. When you don't know that a finished house takes several layers of efforts and personal denials to build, you are painting shabbily. My reader, if you think this world as a system allows things to go well for those who do not decode the system and know how to find their way around it, you are painting shabbily. When you think the only battle there is is sword, arrows and guns; you are painting shabbily. When you think this world will let you succeed cheaply, you are painting shabbily. When you come across this kind of motivation and you just toss it (throw it aside), you are painting shabbily.
Well, you will always get what you paint. Start painting well and end with a colourful life. First stroke of the brush; go through my works and pass to others.
Copyright
Tosin Oke
https://apostletosinoke.blogspot.com
LESSON FROM CAKE
Cake
I don't know how to bake, but I enjoy pastries or whatever they are called. Cake is one of my "dig" (slang for what you like eating). Cake making culture keeps evolving. Check the one I recently ordered for my relaxation in my LESSON FROM CAKE post here.
I like munching when studying or watching stuffs. I got thinking and came up with a few lessons we can learn from cake.
• Cake is delicious, the taste lingers, accompanied with the right drinks, they can relax your mood, but it comes at a price. Several ingredients are combined to produce a delicious cake. If the ingredients are not complete, you won't get the kind of cake you want. Do you want to eat the cake of life ? I mean a good life without going the evil way, it is possible only if you can gather the proper ingredients and combine them in the right manner. These ingredients include :
• Vision. Clarity of purpose
• Wisdom. Assessing all the knowledge you can about your desired goal. You must know what to do. Vision is the destination, Wisdom is the transportation.
• Sacrifice. You must be ready to make the needed sacrifices to achieve your goal. The baker stays long in the kitchen. He is busy mixing flower, combining ingredients, sweating and working, etc, to produce a delicious cake. A person who will eat the cake of life must be ready to accept temporary discomfort and self denial for a future desire. There are two main sacrifices. The first one is your going through training and labour. The second that most ignore is as important, if not more important than the first one. You must be ready to go out of your way to help others, better still, deny yourself because of others. This sacrifice activates the law of harvest that eventually determines if all of your other efforts will yield for you or not. It is like this. All your ingredients are in place, they are properly mixed and ready, you put it in the oven and wait. At that point, you have no control over the outcome. A law goes into operation. The heat or fire does the rest. What you put into the oven is your efforts, it is not yet a cake. What will turn it to the cake you want is the heat that works on the ingredients to 'cook' them making them into the result you desired. You cannot do anything beyond putting them into the oven. You simply wait and let the heat do the rest. That is what sacrifice does (what you do for others). It works on your efforts and turns it into the cake you desire. If you fail in that area, the oven might not turn your ingredients into cake. This is why many labour and never get result.
• Having done all the needful as outlined above, you must wait. A good cake will spend some time in the oven. You must wait. Patience is important. Allow your efforts plus sacrifice to yield result for you. Of course, waiting will be a waste if you have not taken the important steps.
• When done and ready, enjoy your cake, but take note, only you cannot eat everything. If you eat too much of the cake; diabetes, constipation, etc, might also arise. Lesson from proper eating habits shows you must never take too much of sweet things at once lest it destroys your health. This is the Wisdom. What brought the success is sacrifice, sacrifice (don't stop helping others) will also help sustain the success. Never throw away the law of the oven. It combined it to give you the cake. One way we preserve food is to heat it up or store it in warmth for preservation. That preservation and warmth is sacrifice.
If you eat your cake alone, you might eventually lose it. Guess our bakers have learnt something. Cheers 👩🍳
Explore more of my works here
Behind The Scene
THE BEHIND THE SCENE
THE BEHIND THE SCENE IS THE FATHER OF WHAT IS SEEN
Many of you have watched certain movies and enjoyed the entertainment. You sat down and watched for just an hour or two. Unknown to you, it took days, weeks or probably months to produce that movie you watched for just two hours. You went to that restaurant, ordered that food and ate to your satisfaction. Try and visit the kitchen to see how many cooks are busy sweating and labouring for few hours to produce the food you ate with relish. You saw a big and beautiful house, you purchased it and had a home. Rewind and check the days, months or probably years of hard work of engineers, various artisans who laboured non stop to produce that house. This is the same in every field of life. A teacher stood in front of the class and taught you mathematics. Do you know how many years of learning and college education it took for that teacher to master that subject ? What is the point here ? The behind the scene is most often unseen by those who enjoy the product of the behind the scene. The behind the scene is the father of what is seen. You can never have the seen without the behind the scene. This is where many misplace their priority. You sat on a chair that took a carpenter days of sweat and labour behind the scene to produce. Anytime you see any good display or product, just appreciate all the efforts that went on behind the scene to produce them. It often takes a long time of labour and efforts behind the scene to produce a good thing. Just visit the factory. You might watch the movie for an hour, trust me, it took more than an hour to make it. Who told you you will get there overnight ? Who told you to abandon the journey midway ? All great dreams will take a lot of behind the scene sweat, labour and challenges you must face to achieve. If you fail in the behind the scene, the result you desire will never come. How many of you have seen me before ? Some of you have never even bothered to reach me and get to know me one on one, yet you are reading my works and watching my videos. Some of those works took me days to prepare. I operate behind the scene and you get the result. If I do nothing behind the scene, I get nothing as result. Behind the scene is most often quite lonely and without noise, yet it is the most important. Most, if not all, of the things you will do in life to produce what you want will be done behind the scene. Don't despise them. Someone said, "I packed it up because nobody saw me nor recognised me". You are forgetting the law of recognition and reward; the aroma or scent of a good job will eventually attract. Just display it and wait. That is the rule of sales. The truth is this. If you succeed in the behind the scene, your success will surely manifest, but if you fail in the behind the scene, you will never succeed. Many abandon the behind the scene, yet want success, they can't have it.
What is that "behind the scene" ? The things you must do, the price you must pay, the sacrifices you must make to get the good success you want. Each person's "behind the scene" demand differs. Why ? All of us are not heading in the same direction. A movie producer does not do what a Doctor must do behind the scene to succeed. They are heading in different direction. Some success will demand more behind the scene than others, especially if the competition is thick and you have lots of opposition. Just pray they are not spiritual in nature. Dear reader, most true and good fame you see today came at great price. Unfortunately, many also did very wicked things behind the scene to get there. I do not encourage this. I know there are very bad things people do behind the scene to achieve what they want, this post is not meant to encourage such. I clearly distance myself from such. I write only of good things you can do behind the scene to achieve the success you want. Ignore the bad ones. This is the law. The first thing is to know the things you must do behind the scene to get the success and result you want. If you don't know this, you will keep doing the wrong things and get no result. Many are in that quagmire, they are heading nowhere, yet time is running. Others who know fail in doing them, they are heading nowhere. Those who start pack it up along the way, what a mistake.
Getting to know what you must do behind the scene, my reader, is the most important. Once you get it right there and are willing to go all the way, you will most likely eventually get the result you desire. This is why my motivation is very important. It helps you get to know what you must do behind the scene to get the success you desire. Let's talk.
Tosin Oke
Tosincreations
WARRIORS GRADUATE
Have you seen university students just graduating and wearing their graduation gowns with the cap on the head, looks good doesn't it ? The graduation gown signifies something, it is a product of battles fought and won. This battle started when you were still a kid. You passed through nursery, primary and secondary education many call high school. The higher you moved in education and the closer you got to the graduation gown, the fiercer the battle. Nursery does not place much demand on you, the battles are next to nothing. To graduate from nursery and primary are no big deal, just ensure you don't stop there. If you opt out at that stage due to fear of confronting the fierce battles of higher education of day and night lectures, exams, tests, sleepless nights, loads of books to read, assignments, researches, projects and diverse practicals, tutorials, group studies, etc, that might span over a few years, you will never emerge to wear the graduation gown.
The law is this; just as the fruit is the spontaneous consequence of the seed fighting through germination and growth, laurels and graduation are the spontaneous consequence of academic battles fought and won. Battles do something to us, if we fight, it turns us to champions. This is an inner change, the metamorphosis activated by battles. Unless certain battles are encountered and fought, certain changes will not evolve in you, permanently damaging and stagnating you in life. Some battles are for your good. Assuming you stopped at primary or secondary school, try all you may, you will never have the reasoning and abilities of a university graduate, unless you educate yourself in other ways. You don't just wish to become it, you fight your way into it.
When I speak of the graduation gown, I speak metaphorically. The graduation gown stands for the evolution of the champion that manifest in who you have become; what battles fought and won have turned you into. Battles fought and won work changes in you for your good. You might opt not to pass through the convocation ceremony nor wear a graduation gown, though you graduated; but whether you actually wear the gown or not, being a graduate, product of academic battles fought and won will actually manifest in you. The graduation gown was already placed on you as you fought through the rigorous academic process. I opted out of the convocation and gown wearing ceremony (I didn't wear a graduation gown for good reason) when I left the university, but nobody can deny the fact that I am a graduate. If you need a certificate to prove you are a graduate, your education has an error. An encounter with you should make it clear you graduated. Graduation should show in you. I once boarded a cab, the taxi man started talking about issues of life, within five minutes of his discourse I knew I was listening to a well learned man that life has not been fair to. I engaged him in discussion and his intelligence was first class. Further discussion revealed i was listening to one of the best graduating students of his day. He didn't show me his certificate, he was driving a taxi. Graduation showed in him. This is what battles do for you; they turn you to something different, far better than what you were. Listen ! Without battles fought you remain just the way you are. The reward of battle is the product of battles fought and won. Politicians fight to get to office, professionals with high paying income fought academic battles to get there, etc. Mediocrity is the spontaneous consequence of running from battles. Those who run from battles end up as losers in life. They just won't fight.
Confronted by any obstacle or battle in life ? Take it in your stride, find your way around it and out of it; there is always an answer somewhere if you only know where to look. Life does not pay us the same wages, it values us based on battles fought and won. You must cross obstacles to rise in life. Obstacles don't just move, you move them.
For goodness sake, get up and keep going. Fight !
Tosincreations images are my copyright and available for sale
More of my works here,
https://apostletosinoke.blogspot.com
Grow It
GROW IT
Eating it does not grow it, it only develops your body. Hoarding it does not grow it, it simply stays idle, doing nothing, waiting for the rainy day. Growth is a product of work. You must put it to work for it to grow. I mean, your money must grow. Your cells work and your body grows. When your cells remain idle and dormant, death is near. When you put it to work, it grows. When I buy data and I use it to watch movies, read news, listen to songs, exchange pleasantries with friends and literally consume it on pleasure; it is not growing. I buy data and use it to market my skills as I am doing now. Use part of your money for helping others, food and pleasure, another portion for savings and the rest to either enhance or market your skills and work, whatever your profession is. The ones you put to work have the potential for growth.
GROWTH IS CREATING THE CHANNEL OF INCREASE AND MULTIPLICATION.
That food in your stomach grows your body, full stop. Do not misunderstand me, eating is good. You must have a strong body. Storing is good, you must have savings for the rainy day. If that is all you do, your life will not grow and you will never leave the same spot. We are all in different fields and different areas of specialisation. I am in the intellectual business. I can still diversify. What is your field ? Begin to invest in it. Take the much or little you have and plan it thus : the one you will use to help others and eat, the one you will save for daily expenses and reserve for emergencies and the one you will put to work so as to grow it and have more you can eat and save. That is growth.
Start thinking, what can I positively do with my money that will make it grow ? Go for it ? Of course, the competition out there is thick and often quite dirty and brutal; nevertheless, keep going, the law of growth will eventually create it's own escape route and avenue of returns for you. Being scared of the competition and the brutality, therefore sitting and doing nothing is not the solution, that is economic suicide. Activate the law of growth by attempting what you can for growth, in spite of the brutal competition, persistence will eventually bring your own returns, just ensure you are not standing in the way of others.
Now visit this https://apostletosinoke.blogspot.com for more interesting works of mine
Copyright
Tosin Oke
Global Motivation Speed
Power Supply. Image source : abelectrical Auckland, Times of India, br.123rf
LESSONS FROM POWER SUPPLY
If you have lived in a well illuminated home, you will not wish to live a different life. A home that has adequate and constant power supply via several power supply channels abundant in the world and just in infancy in my country; is a very comfortable home. It hardly has a dull moment. You can have non stop entertainment on TV, Internet, games, radio, and other modern gadgets.
Several lightning systems customised for various comforts and settings within the home makes your home feel like a recreation center. Chandeliers, lighted aquariums, other lighted home decors many companies now offer can make you forget your sorrows and relieve you of stress. Just go online and see what marvel some lightning systems and gadgets can turn your home into. The truth is, without full and constant power supply, you cannot enjoy many comforts that can make your home a place of rest and sweetness. I check food delicacies on social media, the gadgets you need to prepare some of those delicacies must be powered. New ones keep coming up. The Internet is full of so many nourishing food ideas and innovations. I see new gadgets advertised daily good for home cooking inventions. You need constant power for such. You know how it feels when enjoying a programme or using power for something important and then you have sudden power cut. It becomes worse when you have power cut at night. Your air-condition, washing machine, refrigerator, clippers, home gym, etc, all must run on uninterrupted power supply. If you have never experienced such a life, you might not understand the beauty of it. I believe for such a life too. Without full, adequate and continuous power supply at home, especially at night, the home becomes like a graveyard. The way the world is moving, generators for power supply will soon become obsolete. My passion now is to flow along and jettison my generator that demand daily expenses for emerging modern power supply options that run without draining your resources. From what I see, generators will soon become what firewood is, compared to modern power supply options. Rising high cost of fuel, maintenance, etc, will fix it.
That was just a foundation, let's go to the point. The difference between a dull life and a radiant and sweet life is full and constant power supply. I mean light, continuous light.
1. You must be informed about the latest and best practices concerning your business. Keep updating. The way you did it years back might no more be relevant today. Design change, style change, taste change. Step up. You are bringing light into your life.
2. You should also try diversifying in business. I mean try and have more than one source of income. Think, what other things can I lay my hands upon ? As you do this, you are flooding your life with light.
3. Help others. You will need people to rise. You are bringing light into your life. We all know you tend to be very reluctant to help those who saw you in need and never lifted a finger to help you, even though they could. This is natural. Change your attitude, you are bringing light into your life.
4. Don't frown your face, make good friends. You are bringing light into your life.
5. Getting the life you want is what you will need to work towards. Some discipline and temporary denial so as to eventually reach your goal might help. Example : instead of buying that expensive car, why not buy a cheaper one and use the rest of the money saved in another business venture. You are bringing light into your life. Those who cannot deny themselves of some comfort for the moment, might not get the best life they desire in the long term. Many spend so much money on clothes, shoes, recreation, etc, yet live with little or nothing left in their pockets. Weigh your options, cut unnecessary expenses and keep running towards your target. A day will come when you will comfortably afford those things without feeling the pinch. That is light.
6. Without positive ideas, discipline, focus, unselfish nature, being at the cutting edge of your business, temporary self denial for more permanent future comfort, your life will be dull. The opposite is light.
7. More importantly, enjoy life one day at a time. Give yourself a long term plan to achieve the rest. You still live in a room, don't complain. Clean it up. Make it the best you can make it and sleep joyfully. You need a clear state of mind for you to make informed decision. Cook what you can afford for now, but make it the best. The present moment has its own advantages, it is a passing phase you need to enjoy. You might not have it again. One day, you will look back at where you started from and say "I enjoyed it while it lasted".
IF YOU DO NOT ENJOY THE PRESENT MOMENT WITH PEACE OF MIND, YOU MIGHT NOT LAST TO GET THE FUTURE BLISS YOU DESIRE.
Tosin Oke
Global Motivation Speed
CUSTOMER CARE
Customer Care
If you observe carefully, you will learn daily. I do always observe to learn. Let's motivate ourselves from this observation. We can learn a few things. This is not a discussion on banks, I am simply drawing lessons from one of their good practices I have noticed. Years back when I opened my first bank account with a bank. One of the things that endeared me to that bank was the way I was received, though I had very little money to save. That bank back then had young staff that attend to you person to person, no matter who you are, to meet all your customer needs. I was attended to that way. The young man who attended to me was so warm and friendly that I felt completely at home with him. They take it further, even when we meet outside the banking hall on the streets, we relate like friends. Once you enter the bank, probably still trying to find your way looking confused, one of them will warmly walk up to you to enquire your needs and put you through. With your money in such friendly atmosphere, your heart will be at peace. Years have passed, the bank has since merged with another bank to become a bigger bank under a new name, yet ,till date, my account manager bank then and I still relate very well anywhere we meet. Of course, he has since left the banking industry into private business.
Due to the fact I had a hitch free experience with the bank, though i stopped banking for some years, the moment I resumed banking, one of the banks I went for was the new bank their merger produced with a new name. My past experience with them was one of the reasons that led me to that new bank. The new bank also had good customer relations when I started banking with them. They passed it on. My account opening was with ease in spite of the little money I had. The young customer relations man was too good, one of the best. I even sent a compliment about him to the management in a survey they once conducted. He had very good manners, etc. When I was confused about pin issues, he collected my phone and put everything in place for me on my phone. One of the things that impressed me most was their calling you personally on phone concerning any complaint you lodge, even by mail. I never expected it. The young lady who called was so warm and friendly and wanted to be sure I was satisfied. That was the practice. All your mails receive instant acknowledgement with reference numbers. They promptly act on your complaints and get back to you as promised. I never had to visit to resolve any complaint. With your money in such hands, you sleep like a baby. You hardly memorise your balance, no need to, you trust them.
I also chose another bank because of the name and good reputation they had. The customer care too was good, though not like the one above. I think that is because their customer base is huge, personal attention won't be easy. They were good too. Years back, when my ATM card got 'eaten' up by the machine, a staff promptly went out to retrieve it, while I already concluded my transaction via alternative means they instantly provided. I also never had to go to the bank to resolve any complaint. I simply send mail and they bombard me with near instant responses. The mails keep coming until I tell them I am satisfied. I have been with those banks for years and never saw any need to move to other banks, never crossed my mind. Why ? Good customer relations.
This is a major law for all who will rise and maintain their success in life; your customer relations must be good. This does not only apply to banks and financial institutions, it applies to all areas of life. Let me summarise. Your general disposition to people must be attractive to goodwill. When businesses begin to fail in customer care, their crash is only a matter of time. Customers are the heart of the business, goodwill is a key to your success.
To balance this, I recently noticed a change in their customer relations, expecially as the last elections approached and new and old currency issues arose. Probably too many complaints to cope with and so much to do at once. Mails not replied, etc. I have been under strong temptation and flood of thoughts to walk into the banks and close my account due to several issues : default in interest payment, transfer still hanging with my money missing in transit (debited but receiver not credited) yet no response to mail and enquiries, seeing deduction I do not understand, yet no response to mails. The only succour is the memory I still have of our past relations and the mails of technical problems they are resolving they keep sending to me, nothing about my complaints, unlike before. My point here is not to complain, but to bring out vital lessons. It is obvious from all indications (I think), they have internal issues they are trying to settle (I wish them the best), causing the problems. I know they will soon fix all issues. This is where the power of customer relations failed. Customer relations ought to have been fully deployed at this moment to help calm our mind, nothing of such was done. One or two phone calls would have done the trick. Visit to their websites yielded no result, direct contact on their website failed. Mails are no more acknowledged. Guess technical hitches. I understand, i use systems too. Technology is not perfect. We will surely get over it and all money remitted.
I sat down in my house and wondered why I never over the years thought of other banks until now. I have already opened account with another bank while others keep flooding me with texts on a daily basis to come over, especially online banks. The answer is this, the customer relations failed to retain me and others are wooing me, in spite of my living by faith income. My thoughts and observations is what produced this short motivation. I know the bank will soon come through for me. No problem.
LESSON
Take good care of your customer relations if the competition won't hedge you out. In your life as a person, spot those who are good to you and important in your life; those your business is meant for, your customer base including those you run with in life and business and maintain good relations with them. Be good to them. Respond promptly to them. Care for them. Visit them and be closer to them than the competition. Many reasons crash business, one of which is poor customer relations. In life, if you lack that, as many do, you will find it difficult to rise. If after rising, you lose it, trust me, you will in time, crash. Ensure whoever meet you always want to come back. Always be warm and friendly, it is good customer relations. When you ignore people, you drive them away. When you instantly and promptly attend to them, they stick to you. Short motivation from personal observation.
Tosin Oke
Global Motivation Speed
